Take care of his satisfaction and loyalty.
An important factor influencing the company's or organisation's success is people. Implementation of satisfaction study allows obtaining valuable information for the company regarding their needs, expectations and opportunities. It is, therefore, extremely important to constantly monitor what do the employees think about the atmosphere at work, its successes and failures, as well as get to know their emotional attitude, needs, feelings and values they consider as important. Satisfaction of employees is a key element of work efficiency. A satisfied employee can work much better and more effectively.
By researching key values for employees and company values, one can obtain comprehensive information on:
- Values important for employees
- identification with company values
- awareness of company vision and mission
- the need for changes
- employees' ideas that can be a key element in company success
Company and employee values.
The identification and integration of values important to the company and to the employee enable maintaining of employees motivation at a high level along with the development of the entire organisation. Such action requires clearly defined values in force in a company and a comparison with employees' perspective. It means a combination of personal goals with the values perceived in a company.
From the enterprise point of view, the use of values refers to the creation of visions, missions and actions, both, inside and outside the company. Motivating and integrating employees, as well as managing changes and dealing with critical situations are equally crucial. Values are important to the employees to realise their passions, self-fulfilment, building a sense of affiliation and developing their career in line with their aspirations. They can strengthen the company by using the best resources available.
The management should satisfy not only company aspirations but also the employee ones. The result of such action is the common pursuit of something that both parties believe in, hence – employee involvement in creating a company mission as well as understanding and maintaining of a high level of satisfaction and motivation.
The benefits of conducting employee satisfaction surveys:
- parametrised feedback on the processes within the company,
- objective assessment of the level of satisfaction, motivation, professional development, relations with coworkers and management,
- the opportunity to take actions to improve the management process,
- identification of factors determining the level of satisfaction,
- verification of the adopted system and rules prevailing in the company,
- identification of strong and weak points, future opportunities and risks.
Change management is also reflected in the study on employee and company values. Thanks to the early definition of the set of values (or finding its absence), it is possible to quickly take appropriate action at the right time that would give the best effect. Improper actions, or lack thereof, at the wrong time, can only bring about losses.
The employee satisfaction survey is a method that allows to assess the degree of satisfaction and to recognize the expectations and opinions of the staff in the problem areas indicated. Measuring scales are used to identify weak and strong points as well as to make the necessary improvements.
Stages of satisfaction survey projects.
- determining the objectives of the study,
- preparation of a research questionnaire,
- research implementation (questionnaires, personal interview, online surveys)
- preparation of a database from the research results
- preparation of the final report and recommendations.
The employee satisfaction survey was aimed at determining the degree of employees' satisfaction with the paid employment in specific relation to its characteristics and accompanying conditions. The research was carried out using the computer-assisted internet interviews technique (CAWI).
t's been now the fourth edition of the employee satisfaction survey for Lear Corporation Poland. This edition included the participation of all employees from two plants located in Tychy. Over 2,300 employees took part in the survey
The BioStat company cooperated with the Institute of Aviation in conducting the employee satisfaction survey. The BioStat company performed their task in a timely manner and reliably. The study results turned out to be very helpful in the decision-making process. I can confirm the professionalism of the company in the research process and focus on the client's needs.
„The BioStat company cooperated with us in the research devoted to opinion and employee satisfaction survey for NGK Ceramics Polska Sp. z o.o. The cooperation was fruitful, the tasks were carried out efficiently and in a timely manner. We confirm professional service, quick execution of the commissioned project as well as the flexibility of the consulting company.”
„The BioStat company carried out the employee opinion surveys for DB Schenker Rail Polska S.A. The research included nearly six thousand employees from Poland and Romania. The company carried out the research and presentation of results for individual departments and divisions of our company in a professional way. The research was carried out in a reliable and timely manner.”
„The BioStat company carried out the research which aim was to develop an evaluation report in the field of knowledge on tests analysis, satisfaction surveys analysis as well as the analysis of managerial and non-managerial competence growth and a questionnaire survey (CAWI). The report prepared by the company was clear and in accordance with the schedule specified in the contract as well as with our expectations”
„The research carried out by the BioStat company was in accordance with the program and schedule specified in the contract as well as with diligence and professionalism. Moreover, it was conducted reliably, at a high professional level, clearly and legibly. The company has fulfilled the research contract.”
„The BioStat company conducted a research project related to an employee satisfaction survey. It was carried out reliably and in a timely manner. The company demonstrated professionalism and performed their task in a way that fulfilled our expectations.”
„The BioStat company carried out the research that included the following tasks: implementation of Focused Group Interviews (FGI), surveys, quantitative and qualitative data analysis, preparation of partial and final reports as well as preparation of final data presentation. The research was conducted reliably, on time and the final report was prepared in a way that met our expectations.”